How to Get in Contact
General Enquiries
HMP Forest Bank
All official correspondence must be sent in writing to the address (below) or by email: fb.pdu@sodexogov.co.uk
PDU Department
HMP Forest Bank
Agecroft Road
Salford
M27 8FB
We will respond to your enquiry within 20 working days.
Media Enquiries
Please direct all media enquiries to the Sodexo press office: press.office@sodexo.com
The above email is for media enquiries only. If you have a welfare concern regarding an individual at HMP Forest Bank, please refer to the contact information below
Find a prisoner
Please use this service to find someone in prison if you do not know which prison they are in: findaprisoner@justicegov.uk
Please note that the prisoner must give their permission for their information to be shared.
Welfare Concerns
Prisoner Safety
If you have concerns about the welfare of an individual in custody at HMP Forest Bank please call and leave a voicemail for the Forest Bank Safer Custody Team: 0161 925 7000 (Ext 2183).
Please include the following information:
• The prisoners name, number and date of birth
• Details of your concern/s
• Your contact number
The safer custody extension is checked periodically during office hours 07:30-16:00hrs Monday to Friday.
Alternatively, you can use the web form via this link below: https://www.prisonersfamilies.org/forms/hmp-forest-bank-safer-custody-contact-form
The safer custody team will pick up all communications within 72hours
If you have an urgent safety concern (outside of the above hours), such as a risk to life relating to a prisoner in custody at HMP Forest bank, please call 0161 925 7000 and ask for communications, stating your urgent safety concern.
Mental and Physical Health Concerns
Mental and physical health concerns should be directed to the HMP Forest Bank healthcare provider (Spectrum CIC). Please email: forestbankadmin@spectrum-cic.nhs.uk
The safer custody team cannot provide any information relating to mental and physical health enquiries.
Families
Families Team
The families team offers a wide range of support, including meaningful and effective support and interventions to maintain positive family ties.
Please call 0161 925 7000 and ask for the families team or email:
fbfamilies@sodexogov.co.uk
