Contacting the Prison

Who to contact within the prison?

Resident Safety Concerns
If you have concerns about the welfare of a person in custody at HMP Forest Bank, you can contact our Safer Custody team on 0161 925 7000, extension 2183. Please have their name and prisoner number at hand. 

General Enquiries
All official correspondence must be sent in writing to the address listed below. You can also e-mail We will respond within 20 working days.

PDU Department
HMP Forest Bank
Agecroft Road
M27 8FB

Tel: 0161 925 7000


Media enquiries
For all media enquiries, please call 020 7404 0110 or email

This number and email is for journalists' enquiries only.


Families Team
The Families Team offer a range of support all designed to help maintain positive family ties and support you whilst your loved one is in custody.

To get in touch email or ring the switchboard on 0161 925 7000.

Find Us


Forest Bank external

Find us

HMP Forest Bank is located off Agecroft Road in Salford, between the A56 heading into Manchester city centre and the A666 in Pendlebury.

There are regular buses which stop close to the entrance to the site.

There is a walk of around 400 metres from the bus stop to the visits centre entrance, which takes around 5 minutes.