You can read all about the visits process below in detail but we have put together 7 quick points to remember before you attend.
As of Tuesday 6 April 2021, the forms of ID that social and official visitors need to provide to enter a prison have been updated.
These requirements have changed to make visits safe and secure for everyone.
Social visitors have the option to present one photographic ID document from List A:
Should you be unable to present an ID document from List A, you may present one ID document from List B, supported by one document from List C:
Heading into the visits centre, you’ll be greeted by our colleagues on the front desk.
If you visit a family member, partner or someone who doesn’t get other visitors you might be able to get help paying for travel to the prison, somewhere to stay overnight and meals.
To qualify for assisted help you must be receiving certain benefits or have a health certificate.
If you’re taking a child with you or someone to help you (for example because you’re disabled) you might also be able to get help paying for their visit.
For more information and to apply, please visit the website for the Assisted Prison Visits Scheme.
In order to facilitate your visit to one of our prisons and to ensure that we deliver appropriate levels of security and safety and prevent crime, for identification purposes we shall collect your name, date of birth, address, a biometric template of your fingerprint and a photograph. A series of reference points from a finger print are collected, allowing a unique identification pattern. We do not collect or hold actual fingerprints.
Our prisons operate CCTV and staff may wear Body Worn Video Recording Equipment. We do not collect biometric readings or photographs of children under 16, however with the use of CCTV, images may routinely be captured.
We will only share your information with a third party where there is a legal obligation to do so.
RIGHTS OF ACCESS, CORRECTION, ERASURE AND RESTRICTION
You have legal rights in connection with personal information. Under certain circumstances, by law you have the right to:
Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
Object to processing of your personal information by us or on our behalf in certain situations.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
We keep personal data in accordance with our clients’ and Sodexo’s retention procedures. These retention periods depend on the nature of the information (e.g. we apply different retention periods to different type of information such as CCTV and your visitor record), and may be subject to change.
FURTHER ADVICE / GUIDANCE
To exercise your rights, you can contact us by writing to us at the following address: email@example.com or email the Global Data Protection Office at the following email address: firstname.lastname@example.org stating your surname, first name and the reason for your request. We will most likely ask you for additional information in order to identify you and to enable us to deal with your request
You also have the right to contact the Information Commissioner’s Office and file a complaint. (https://ico.org.uk/concerns/)