Family Information


We know having a loved one in prison can be an extremely difficult time and not only impact the individual but their support system also.

We have put these pages together, to provide you with as much information and support around the process as possible.

You will find guidance on how to keep in contact, how to book a visit and also support for yourselves.

Visiting the prison

Sending property into the prison

Sending money into a prisoner



HMP Forest Bank
Agecroft Road
M27 8FB

Tel: 0161 925 7000

Emailing a prisoner


Email a Prisoner offers a quick, efficient, secure alternative method of communication for residents their families, friends, legal professionals and related organisations.

The website allows you to write an email, press 'send' and sit back in the knowledge the email will be delivered safely, securely & ready for delivery to the prison of your choice. Your message is printed inside the prison and will be included in the daily mail delivery. This costs 40p per message.

For any queries about the service, please contact Email a Prisoner directly.